Claims Management

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1Policy
2Details
3Documents
4Review & Submit

First Notice of Loss

Submit a new claim by providing details about the incident, policy information, and supporting documentation.

Recent Claims

Claim ID Status Date Submitted Last Updated Actions
CLM-2023-0042 Approved May 28, 2023 Jun 01, 2023
CLM-2023-0039 In Review May 22, 2023 May 30, 2023
CLM-2023-0035 Pending Info May 15, 2023 May 26, 2023
CLM-2023-0028 Denied May 05, 2023 May 20, 202-3
Copilot Assistant

AI-powered guidance

Copilot will assist you throughout the FNOL process with:

  • Automatic form filling based on policy data
  • Smart document recognition and tagging
  • SLA tracking and notifications
  • Claim status updates and recommendations
"Copilot helped me complete my claim in half the time it would normally take."
— John Smith, Policyholder

Quick Links

Policy Information

Enter the policy number to retrieve policy details and pre-fill claim information.

Enter the full policy number including prefix

Copilot Assistant

Policy Information

I've retrieved the policy information and prefilled the form for you. Here's what I found:

  • Policy is active and in good standing
  • Coverage includes comprehensive and collision
  • Deductible: $500 for collision, $250 for comprehensive
  • Rental car coverage is limited to $30/day
Tip: Review all prefilled information for accuracy before proceeding to the next step.

Need assistance?

Ask me questions about policy coverage or the claim process.

Quick Links

Incident Details

Please provide detailed information about the incident. Fields marked with * are required.

Copilot: Mention time, weather conditions, and any witnesses 0/2000 characters
Copilot Suggestions:
"The collision occurred at an intersection" "Weather was rainy with poor visibility" "Other driver appeared to be distracted"
Copilot Assistant

Step 3: Incident Details

Here are some tips to help you complete this section:

  • Be as specific as possible about the date and time
  • For location, include street names, landmarks, or GPS coordinates if available
  • Choose the incident type that best describes what happened
  • In your description, mention any witnesses, police reports, or other relevant details
Smart Detection Active. Copilot is analyzing your inputs in real-time to help detect errors and provide suggestions.
Form Completion 50%

2 of 4 required fields completed

Documents You'll Need

Prepare these documents for the next step:

Upload Documents

Attach relevant files to support your claim. Supported types: PDF, JPG, PNG.

Drag & drop your files here

or

Max 10 files, each up to 20MB.

Uploaded Documents Total: 0

File Name Status Tags Extracted Actions
Doc Assistant

Step 4: OCR & Tagging

Copilot will extract details from your documents to help autofill your claim. You can edit tags if extraction confidence is low.

  • OCR will extract key info such as VIN, dates, and locations.
  • Low-confidence tags appear in yellow - please review and edit.
  • Replace or delete files as needed.

OCR & Tagging Active

Doc Assistant runs automatically when you upload a file.

Document Checklist

Prepare these documents for the next step:

Review & Submit

Policy Information

Policy Holder
Taylor Smith
Policy Number
PLCY-239812
Policy Type
Auto Insurance
Effective Dates
2024-01-01 to 2025-01-01

Incident Details

Date & Time
2024-06-01 15:45
Location
415 Spring Ave, Seattle, WA
Incident Type
Rear-End Collision
Description
Stopped at a red light when another car hit from behind.

Uploaded Documents

File Name Status Tags Extracted
Copilot Summary

Autofill, Validation & Hints

  • 7 fields were pre-filled using uploaded documents.
  • 1 low-confidence input needs a review in Uploaded Documents.
  • No errors detected in your submission.
AI Copilot assisted to speed up your claim. Review highlighted items before submitting.

Claim Submitted Successfully!

Your claim has been successfully submitted and is now being processed.

Claim ID: CLM-2025-56789

You will receive an email confirmation shortly with further instructions.